Maddie Cox Therapy

Privacy Policy

Privacy of Your Health Care Information

Welcome! You have arrived at an online service location (the website) that is owned and operated by Maddie Cox Therapy.

I. Introduction to Privacy Policy

This Online Privacy Policy (“Privacy Policy”) explains how information is collected, used, and disclosed by Maddie Cox Therapy and applies to information we collect when you use or access our website (https://therapytest.site/), practice services, or when you otherwise interact with us.

As you use our services, we want you to be clear about how we are using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information do we collect, and why do we collect it
  • How we use that information
  • The choices we offer, including how to access and update information

Your privacy matters deeply to Maddie Cox Therapy. If you have any questions, please email us directly.

II. Information We Collect

We collect information to enable our platform to provide the therapeutic services offered to our clients and to understand how users interact with our website to continuously improve your experience.

We collect information in several ways:

Information You Give Us

Some of our services or portals may require you to share information. When you do, we may ask for personal details like your name, email, and birthday in order to complete your practice paperwork or account registration. For billing or premium options, we collect additional details such as your phone number, billing address, and payment card processing data. In all cases, you are in control of the information you choose to provide.

Information Provided to Us by Other Healthcare Providers

If your care is being coordinated, healthcare providers or referrers may choose to provide Maddie Cox Therapy with patient demographic data to facilitate transitions of care. Maddie Cox Therapy does not disclose your personal demographic or clinical data to outside parties other than your designated healthcare providers, and only for the explicit purpose of coordinating your healthcare.

Information We Get From Your Use of Our Services

We collect information about the web features you use and how you interact with website content. This information includes:

  • Device information: We collect device-specific data such as your hardware model, operating system version, and unique device identifiers.
  • Log information: When you view content provided by us, we automatically collect and store certain details in server logs, including your internet protocol (IP) address, device crashes, system activity, browser type, browser language, and the date and time of your request.
  • Cookies and anonymous identifiers: We use various technologies to collect and store information when you visit the website, which may include sending one or more cookies to your device to recognize your web browser. You remain anonymous unless you choose to identify yourself by filling out a web form. You can control cookies through your browser settings.
  • Web Beacons: We may use web beacons alone or in conjunction with cookies to compile information about visitor usage of the website and interaction with practice emails.

III. How We Use the Information We Collect

We use the information we collect from all of our web systems to provide, maintain, protect, and improve our care delivery, to develop new resources, and to protect Maddie Cox Therapy and our clients.

  • When you contact us, we keep a record of your communication to help solve any scheduling or care issues you might be facing.
  • We use information collected from cookies and other tracking technologies to improve your overall user experience and the service quality.
  • We will not associate a cookie or anonymous identifier with sensitive categories based on race, religion, sexual orientation, or health conditions.
  • We will explicitly ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

IV. Transparency and Account Settings

People have different privacy concerns. Our goal is to be clear about what information we collect so that you can make meaningful choices.

  • You can opt out of any practice communications or newsletter distributions at any time by clicking the “Unsubscribe” link included in the footer of our emails.
  • If you want to deactivate or remove your user profiles or record requests permanently, please contact us with your request.
  • You may also set your browser to block all cookies associated with our website services; however, note that some features (like saving form preferences) may not function properly without them.

V. Information You Share

Many clinical features allow you to securely share information about your health. Any clinical or appointment information you transmit will never be indexed by any public search engine. This information is sent securely to Maddie Cox Therapy and is fully encrypted during transit and while stored at rest.

VI. Accessing and Updating Your Personal Information

Whenever you use our website services, we aim to provide you with simple access to your personal information. If that information is incorrect, we strive to give you ways to update it quickly or to delete it, unless we are required to keep that information for legitimate medical record retention, business, or legal purposes. When updating your information, we may ask you to verify your identity before acting on your request.

VII. Information We Share

We do not share personal information with companies, organizations, and individuals outside of Maddie Cox Therapy unless one of the following circumstances applies:

  • With your consent: We will share personal information with outside entities when we have your explicit, opt-in written consent to do so.
  • For Permitted or Required by Law Activities: We may use and/or disclose your health information without obtaining your written authorization for legal reporting mandates, such as reports of abuse, neglect, or specific public safety requirements.
  • To Avoid Harm to a Person: We may use and disclose health information if we believe that the disclosure is necessary to prevent or lessen a serious and imminent threat to the health or safety of another person or the general public.
  • For Workers’ Compensation: We may disclose your health information to comply with workers’ compensation laws or other similar established programs.

All other clinical data uses and disclosures require your prior written authorization under standard healthcare compliance practices. You may revoke any such authorization, in writing, at any time to halt future disclosures.

If Maddie Cox Therapy is involved in a structural merger, practice acquisition, or asset sale, we will continue to ensure the strict confidentiality of any personal and client information and give affected individuals notice before information is transferred or becomes subject to a different privacy policy.

VIII. Information Security

We work hard to protect Maddie Cox Therapy and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

  • We encrypt our digital services using industry-standard SSL/TLS and at-rest encryption technology.
  • We restrict access to personal information to practice personnel, contractors, and technical agents who need to know that information in order to maintain system processes, and who are bound by strict contractual and professional confidentiality obligations.

IX. When This Privacy Policy Applies

Our Privacy Policy applies to all of the services offered directly by Maddie Cox Therapy on our official website, but excludes external services or independent practices that have separate privacy policies that do not incorporate this text.

X. Compliance and Cooperation With Regulatory Authorities

We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

XI. Information Regarding Children

Users must be of minimum legal age to interact independently with our website. Maddie Cox Therapy does not knowingly collect information directly from children under the age of 13 without verifiable parental or guardian consent. If you are a parent or legal guardian of a minor child, you may use the site or intake services on behalf of your minor child, and that data will be treated with the highest degree of security as outlined herein.

XII. Changes

Our Privacy Policy may change from time to time. Without your explicit consent, we will not reduce your rights under this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Use of the Information this Service Gathers/Tracks

Any personally identifiable information you give us will be used only as permitted by law, including to provide the therapeutic services or information you have requested. Unless you expressly consent to let us do so, your personally identifiable information, including your email address, will not be sold, rented, licensed, or otherwise shared with third parties. Additionally, unless you expressly provide your consent or to fulfill a specific request from you, we will not send you any unsolicited emails.

Like most websites, Maddie Cox Therapy uses cookies and similar technologies to facilitate and improve your digital experience. Cookies are small pieces of information that are stored on your device when you visit our website. The data collected through cookies includes, but is not limited to, logging information regarding the characteristics or usage of your device, system and application software, user location data, your preferences, and search queries. Collecting this data enables us to better support our web features and optimize relevant content.

The non-personally identifiable information we gather in aggregate form may be used to improve our website experience, and we may share that anonymized data with business partners or third-party technical vendors working on our behalf. The use and collection of information by these third-party vendors is governed by their respective privacy statements and is not covered by this Privacy Policy. Third-party vendors that Maddie Cox Therapy utilizes include:

  • Google Analytics: We use Google Analytics for tracking visitor traffic and queries submitted to search engines. View Google’s privacy policy.

Information that you voluntarily provide will be maintained for as long as Maddie Cox Therapy deems appropriate to fulfill the purpose for which you provided it, until you request us to remove it, or for as long as required under applicable medical record retention and legal frameworks.

To the fullest extent permitted by applicable law, we may also disclose your information if we believe in good faith that doing so is necessary or appropriate to:

  1. Protect or defend the rights, safety, or property of Maddie Cox Therapy or third parties (including through the enforcement of this Privacy Policy and other applicable agreements).
  2. Comply with legal and regulatory obligations (e.g., pursuant to valid law enforcement inquiries, subpoenas, or court orders).

Third-Party Analytics Providers

We may use third-party vendors to perform certain technical services on our behalf, such as hosting the website, tracking website activity, or setting up analytics. We may provide these vendors with access to user information, or they may directly collect your technical tracking information to carry out the services they are performing for us.

These third parties may automatically collect information about you using their own cookies, pixels, or other tracking tools, and may have access to information about your visits to this and other websites, your IP address, your internet service provider (ISP), and the browser you use. This information is used strictly to better understand the usage and visitation of our web services.

Cookie and Similar Technology Policy

What are cookies?

A cookie is a small amount of data sent from a web server to your browser and stored on your computer or mobile device’s hard drive while you are viewing a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our website.

We use two broad categories of cookies:

  • First-party cookies: Served directly by us to your device, which we use to recognize your computer or mobile device when it revisits our website.
  • Third-party cookies: Served by service providers on our website, which can be used by those providers to recognize your device when it visits other websites.

Cookies We Use

  • Essential Cookies: These cookies are essential to provide you with services available through our website and to enable you to use some of its features, such as secure forms.
  • Functionality Cookies: These cookies allow our website to remember choices you make when you use the service, such as remembering your language or form preferences to provide a more personalized experience.
  • Analytics and Performance Cookies: These cookies are used to collect information about traffic to our website and how users interact with it. The information gathered is aggregated, anonymous, and does not identify any individual visitor. We use Google Analytics for this purpose.
  • Social Media Cookies: These cookies may be used when you interact with links to public social media profiles or share content from our site. Social networking platforms (such as Facebook or LinkedIn) may record that interaction in compliance with their respective advertising and platform policies.

Disabling Cookies

If you decide at any time that you no longer wish to accept cookies from our website, you can typically instruct your browser, by changing its settings, to remove or stop accepting cookies, or to prompt you before accepting a cookie from the websites you visit. Many browsers are set to accept cookies until you change your settings. If you do not accept cookies, you may experience some inconvenience or limited functionality when using certain portions of our web platform.

Pixel Tags

In addition, we may use pixel tags (also referred to as clear GIFs or web beacons) to track the actions of users on our website and in HTML-formatted emails. Pixel tags are tiny graphic images embedded invisibly on web pages or emails. They tell us whether emails have been opened, helping us ensure that we are only sending communications that are of genuine interest to our clients.

Do Not Track Signals

Some internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not alter our practices in response to these signals.

Sites We Link To

If you choose to use any of the outbound links we provide to resources, professional directories, or third-party tools, you will be leaving our website and going to a new site. While we take care in choosing high-quality resources, we accept no liability whatsoever for third-party sites. Protection of your privacy at those external locations will be governed by the privacy policy of that specific site.

Disclaimer

Electronic Communications Privacy Act Notice (18 U.S.C. 2701–2711): Maddie Cox Therapy makes no absolute guaranty of confidentiality or privacy of any general internet communication transmitted on the website or any other website linked to it. Maddie Cox Therapy will not be liable for the privacy of general internet information, email addresses, registration and identification information, disk space, communications, or any other content transmitted over networks accessed by the website outside of our secure, encrypted client portal structures.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please reach out to us: